FAQ

We take great care in ensuring the safety and integrity of our network. Every volunteer goes through a thorough 5-step signup process where we ask a variety of questions to understand their motivations, equipment availability, and other details, including optional information like a driver’s license ID. The more complete the responses, the smoother the review process becomes. Each registration is carefully reviewed before approval. If a volunteer is active in our network, it means they’ve been personally approved by our team—we never allow accounts to bypass this review process. We’re committed to only sending kind-hearted, trustworthy individuals to assist, as though they were helping our own family. This process helps us build trust and uphold the integrity of our mission while safeguarding the individuals we serve.

Our client signup form allows for others to signup on a client's behalf, you can select "other" when prompted for relationship to client and attach your name to the request. Or you can also leave a voicemail on their behalf with our main phone number at 862-66-MOWER.

Our client signup form allows for others to signup on a client's behalf, you can select "other" when prompted for relationship to client and attach your name to the request. Or you can also leave a voicemail on their behalf with our main phone number at 862-66-MOWER.

No length of time requirements. Even if you commit to help one person per year, that single act of kindness makes a huge difference. Some active volunteers do like to build relationships with clients and make regular, repeat visits and others can only commit to occassional one-time visits. You set your own parameters and scheduling.

Absolutely, we do have some clients that provide equipment and can't do it anymore. We also have a section that allows for others who are not available to help to either loan or donate operational equipment for you to commit to use. We also are working on securing discounts through our non-profit to help you save on a purchase if you're in the market to buy new equipment.

Definitely! While our mission leans towards promoting green practices, we appreciate all help. Please note that some towns have restrictions on gas equipment use, either year-round or seasonally. For example, West Orange, NJ will ban it from 2025. We encourage volunteers to consider electric alternatives when possible, aligning with our forward-thinking approach.

YES. Can use help with back-office needs including but not limited to volunteer recruitment, client relations, voicemail monitoring, so forth. Our volunteer signup form gives an option to checkmark "back-office" where you can add specialties.

Yes, as of January 2021, we are recognized by the Internal Revenue Service as an official public charity (view letter on IRS.gov, here).

Absolutely, we are open for business - accepting both small and large, plus anything in between - take a look at our sponsorship page with various promotional options along with some actual metrics collected from 2021.

Go to: https://iwanttomowyourlawn.com/donations to view a myriad of online and offline options to make a donation. You can also see where all the funds go. Contributions to I Want To Mow Your Lawn Inc. a 501(c)(3) Non-Profit Organization are tax deductible to the fullest extent of the law. Your donation enables us to provide eco-friendly essential lawn care for the elderly, veterans and others in need. Thank you in advance for any contribution! It goes a long way.

A: We prioritize services based on volunteer availability, the recency of the request, and need. Although we strive to provide ongoing, regular lawn maintenance, we may not always be able to do so. You can learn more about how we prioritize and provide services on our Expectations of Service page.

If the volunteer initially connected to you is no longer available, please contact us directly, and we will do our best to find someone else to assist. Respect and communication are vital, and we appreciate your cooperation.

No, making a request or leaving a voicemail does not guarantee service. We operate mainly on a volunteer basis, and availability can change. However, we take all requests seriously and do our utmost to meet community needs. Please review our Expectations of Service for more details.

No, you can volunteer based on your availability and capacity. Whether you have full-time commitments or are at full capacity with current volunteer commitments, you can still make a difference with us. Learn more about our flexibility on the Expectations of Service page.

If you find yourself unable to continue providing services to a client, please contact us directly, and we will do our best to find another volunteer. Your communication and respect for the process are highly appreciated.

Volunteers are matched with service requests based on proximity and other factors, such as availability and need. However, there might be cases where matching outside the desired radius is necessary. You can find more information on our Expectations of Service page.

It's fantastic that you're interested in collaborating! We have a simple, four-step process to onboard organizations. You can find the detailed Community Onboarding guide here.

Absolutely! Partner organizations can amplify their community impact, supporting groups like the elderly and veterans. Additionally, some local businesses, like eateries, offer special discounts to our volunteers as a token of appreciation.

"I Want To Mow Your Lawn" acts solely as a platform connecting community members and volunteers and does not assume any liability arising from any activities, actions, or events that may occur in connection with this initiative. Every participant, whether an individual or an organization, is solely responsible for their actions and any outcomes that may result. While "I Want To Mow Your Lawn" maintains a General Liability Insurance policy, it also provides Volunteer Accident Insurance Coverage for its registered volunteers. However, it's essential to understand that the presence of such insurance does not transfer or imply any liability on the part of other participants. We always encourage participants to exercise their own judgment and ensure their own safety when participating in any activities related to this initiative.

Homeowners using the services provided by "I Want To Mow Your Lawn" are availing services from volunteers connected through our platform. We act as a bridge to connect community members, but do not assume any liability for any activities, actions, or events that may take place on the homeowner's property. Homeowners are responsible for any outcomes that may arise from availing these services. We recommend homeowners to understand and evaluate the risks and make informed decisions. It's also good to note that "I Want To Mow Your Lawn" provides its registered volunteers with Volunteer Accident Insurance Coverage, but this should not be construed as a complete mitigation of risks.

We understand that finding help for snow removal can be challenging. While we do our best to assist, snow removal is not something we actively promote due to limited resources, the unpredictability of snowfall, and the availability of our volunteers—some of whom are older. Our focus is on providing temporary relief when possible. If you’re in need, we encourage you to fill out our intake form. This allows us to notify nearby helpers who might be able to assist. However, we cannot guarantee that help will be available or that any assistance provided will be consistent. Please consider us as a last-resort option, and even then, we cannot promise service. That said, we will always do our best to find someone who may be able to help. We appreciate your understanding as we strive to support as many people as possible while balancing the safety and capacity of our volunteers.

After creating an account and being approved into our network, you’ll be on standby and alerted in real-time when a new request in your neighborhood pops up. You can review the request and decide whether to accept it—there’s no obligation. You set your own schedule and parameters, and we strive to connect you with homeowners who need temporary relief. Our dashboard also allows you to review past open requests. Once you express interest, we’ll provide contact details, and you can reach out directly or let us assist in making the connection.

We do have equipment partners, but providing equipment depends on activity. For example, starting with tasks like pulling weeds and logging hours can make it easier to facilitate equipment support. Additionally, some homeowners indicate they have operational equipment available for volunteers to use, as they can no longer manage it on their own, and we notify you about these opportunities. We also explore creative solutions, such as our pay-it-forward marketplace, where equipment may be loaned or donated by others nearby. In some cases, we can collaborate with the local community or reach out to local dealers for potential equipment loans, depending on the opportunity. While owning your own equipment can help, it’s not a requirement. There is a matrix of opportunities to work with us, and we’ll work together to find the best solution for your needs. If mowing is involved, we may also need to confirm if you have proper transportation, like the ability to fold a mower and load it into a vehicle. Every situation is different, and we’re here to support you.